BPM : Business Process Management. Modeling in order to control more effectivey the organization's business processes. It promotes business effectiveness and efficiency.
CMS: Content Management System. Allows publishing, editing and modifying web content easily.
DAM : Digital Asset Management. Softwares that allow the ingestion, annotation, cataloguing, storage, retrieval and distribution of digital assets such as photography, videos or sounds.
DMS : Document Management System. Part of ECM. Computer system used to track and store electronic documents
ECM : Enterprise Content Management. Organizing and storing unstructured organization's documents that relate to the organization's processes.
EIM : Enterprise information Management. cf. ECM.
ESN : Enterprise social network.
KM : Knowledge Management. ECM dedicated to knowledge management.
Open source : Logiciels dont le code-source est accessible. Contraire de logiciel propriétaire.
Open-source ou logiciel libre : Software with its code source available.
Saas: Software as a service. Software centrally hosted on the cloud.
WCM : Web Content Management. Software system that provides website authoring, collaboration, and administration tools.
Workflow : Sequences of connected steps or virtual operations of work in the enterprise.
XML : Extensible Markup Language. Markup language for encoding documents in a format that is both human-readable and machine-readable. It allows document production.